Business of Beauty

Beauty Creators Shift Focus From Viral Hits to Audience Retention

At a Glossy NYFW panel, Meredith Duxbury and fellow beauty creators said keeping an audience after a viral hit matters more than going viral in the first place.

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Beauty creators are thinking beyond viral videos
Beauty creators are thinking beyond viral videosTunisia_Photos / Openverse

The takeaway

  • Meredith Duxbury, Aditya Madiraju, Shay Sullivan and Matt Newman spoke on a Glossy panel during New York Fashion Week, moderated by Emily Jensen.
  • Duxbury's hand-applied foundation routine drew millions of TikTok viewers.
  • Duxbury said: "Starting off, just with the lip-syncing videos, I wasn't speaking," explaining her shift to personal content.

Meredith Duxbury's foundation routine made her famous on TikTok. But at a Glossy panel during New York Fashion Week, she and three fellow beauty creators spent less time talking about how to go viral and more about how to keep people watching once the first hit has passed.

The panel, moderated by Glossy senior beauty reporter Emily Jensen, brought together Duxbury, makeup artist Aditya Madiraju, beauty creator Shay Sullivan and hairstylist Matt Newman, known online as Matt Loves Hair. Each built an audience through beauty content. Now, they said, the work is finding a reason for that audience to stay.

Duxbury's rise started with an everyday routine. She began covering her freckles with foundation, applied with her hands, and millions of viewers tuned in. Many wanted to know why she skipped brushes entirely. The technique became her signature. The challenge became everything after it.

Her answer came partly from reading comments. Viewers who first came for the foundation technique began asking for videos where she talked about her work and personal life. Duxbury responded by opening up.

"Starting off, just with the lip-syncing videos, I wasn't speaking," she said at the panel.

Giving followers a closer look at her life helped turn attention to a single routine into a broader connection. The shift moved her content from demonstration to conversation, and it moved her relationship with viewers from curiosity to loyalty.

The panel's framing points to a wider question facing beauty creators. Viral reach is now well understood as a growth lever; the harder problem is durability. Audiences arrive for a technique or a trend. They stay for a person.

For creators like Duxbury, Madiraju, Sullivan and Newman, that means the next phase of a beauty creator career looks less like chasing algorithms and more like building a body of work an audience chooses to follow across formats, platforms and years.

Source: Glossy

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Amara Osei

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Staff writer covering media and advertising at Eurasian Beauty Journal.

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